Product Manuals and Troubleshooting
We continue to handle all customers with Invisible Fence® Brand systems problems ourselves, but the Help Line for UK customers with Innotek or Petsafe products is 0800 046 1414. Their opening times are Monday to Friday 0900-1700
Innotek and Petsafe also have a Europe-wide customer care line : 00 800 18 18 20 20
Manuals for Innotek systems can be found at http://www.innotek.net/Customer-Care/Manuals-And-Downloads.aspx
Manuals for Petsafe systems can be found at http://www.petsafe.net/Intl/UK/Customer-Care/Manuals-And-Downloads.aspx
We have emailable copies of most of the manuals. Contact us and ask for what you need.
We used to provide a booklet with every Invisible Fence® Brand system “Notes for British Users” to supplement the American manuals. Click here to see it.
We no longer sell Break Finder Kits, but our instructions for using the Break Finder Kit are available here.
Cable Tracker with Tone Generator Kits for wire loop break finding are widely available. See www.maplin.co.uk
An inexpensive digital multimeter can be a great help in finding high resistance joins.
